Messaging programme
What LEXICERA texts from +1 (888) 539-0706, and to whom.
LEXICERA account notices to the staff of law firms that use LEXICERA; never to those firms' clients.
LEXICERA is billing software for law firms. Its own number sends account notices to a member of a firm’s staff who asked for them on their own account page, of three kinds: the firm’s prepaid balance is at or below $0; a top-up failed or a bank top-up was returned; and the firm’s text-messaging registration status. It never texts a firm’s clients, and the software refuses any recipient who is not a staff user of a firm.
Effective 1 October 2026. Sender: LEXICERA, operated by LEXICERA LLC. Texts to a law firm's clients are sent by that firm, from its own number, under its own carrier registration; each firm describes its program on its own client site at /sms.
One
LEXICERA’s account notices, for firm staff
Three kinds of notice: the firm’s prepaid balance is at or below $0; a top-up failed or a bank top-up was returned; and the firm’s text-messaging registration status. A staff member opts in themselves, on their own LEXICERA account page, by entering their mobile number and ticking an unchecked box beside this sentence:
Yes - text me at this number with LEXICERA account notices for my firm: when our prepaid balance falls to $0 or below and AI work pauses, when a top-up to LEXICERA fails or a bank top-up is returned, and when our text-messaging registration is live or needs a fix. Message frequency varies, usually a few a month. Firm staff only; never client or case details. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Privacy: lexicera.com/privacy
Every message this line sends, word for word, for a firm named Alder & Finch, P.A.:
LEXICERA account notice: text messaging for Alder & Finch, P.A. is live. Texts now go to clients who have opted in. Reply HELP for help, STOP to opt out.
LEXICERA account notice: a carrier asked for a change to Alder & Finch, P.A.'s text-messaging registration. See Firm settings, Text messaging. Reply HELP for help, STOP to opt out.
LEXICERA account notice: Alder & Finch, P.A.'s prepaid balance is at or below $0, so AI work is paused until you top up in LEXICERA, Billing. Reply HELP for help, STOP to opt out.
LEXICERA account notice: an automatic top-up for Alder & Finch, P.A. did not go through, so automatic top-ups are paused. Update the payment method in LEXICERA, Billing. Reply HELP for help, STOP to opt out.
LEXICERA account notice: a bank top-up for Alder & Finch, P.A. was returned by the bank, so the funds were not added. Top up again in LEXICERA, Billing. Reply HELP for help, STOP to opt out.
LEXICERA: you're subscribed to Alder & Finch, P.A. account notices (balance, failed payments, texting registration). Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
The reply to HELP on this line:
LEXICERA: account notices for law-firm staff (balance, failed payments, texting registration). Help: brad@lexicera.com. Msg & data rates may apply. Reply STOP to opt out.
Client and client-portal accounts are refused by the software, and these notices never carry client or case details. Reply STOP to stop them; HELP for help. Msg & data rates may apply. Questions reach a person at brad@lexicera.com.
Two
Texts to a firm’s clients come from the firm
Each law firm that texts its clients through LEXICERA is registered with the carriers as the sender, under its own name, and texts from its own number. Every message opens with the firm’s name. LEXICERA files the registration for the firm and runs the pages and the number on its behalf. Each firm publishes its own programme on its client site at /sms.
The firm texts one kind of message — that it has issued the client an invoice, with the secure link to view and pay it — plus one confirmation after a client opts in. It names no amount.
[Firm name]: Your invoice 2026-0107 is ready. View and pay securely: my-[firm].lexicera.com/pay/… Reply STOP to opt out.
Three
How a firm’s client opts in
Express opt-in, and nothing else. A client is texted only after ticking an unchecked, optional box on one of three pages the platform runs for the firm. The sentence beside the box is the same on all three:
Yes - text me at this number when [Firm name] issues me an invoice. Billing texts are sent by [Firm name] from its own number. Recurring messages; frequency varies. Msg & data rates may apply. Optional - not required to sign, pay or use the portal. Reply STOP to opt out, HELP for help. Privacy: lexicera.com/privacy
Ticking it stores the mobile number, that exact wording, the time and the originating IP address. The record cannot afterwards be edited or deleted.
One — In the firm's client portal
Signed in, the client sees the mobile number on their account, can correct it, and ticks an unchecked box. The section is headed “Text me when a bill is ready”.
Two — When signing an engagement letter
On the page where the client e-signs a letter from the firm, a separate, optional section below the letter asks for a mobile number and offers an unchecked box. It is not part of the letter and signing does not require it. The section is headed “Billing texts (optional)”.
Three — On an invoice payment page
On the page where an invoice is paid, the client can confirm the number on their account (shown masked) by ticking an unchecked box. Paying does not require it. The section is headed “Text me about future invoices”.
What is not consent
A mobile number that is merely on file is never texted. The software refuses the send by name when no opt-in exists for that number. Numbers are never bought, rented or imported, and no staff member can opt a client in. Staff see this line under every field where a client’s mobile number is entered:
Entering a mobile number does not sign this client up for texts. Your firm texts a client, from its own number, only after the client opts in themselves - in their portal, when signing an engagement letter, or on an invoice payment page.
Four
The confirmation, and STOP, HELP and START
The first text a number receives from a firm after its holder opts in is this confirmation, sent on its own before any invoice text:
[Firm name]: You're signed up for billing texts from [Firm name] about your invoices. Frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Info: my-[firm].lexicera.com/sms
| Reply | What comes back, from the firm’s number |
|---|---|
| STOP | [Firm name]: You are opted out of billing texts and will receive no further messages. Reply START or UNSTOP to resume. |
| HELP | [Firm name]: Billing texts about your invoices. Help: [the firm's billing phone]. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out. |
| START | [Firm name]: You are opted back in to billing texts. Reply STOP to opt out, HELP for help. |
STOP is answered at the firm’s number and recorded against that firm: the same handset stopped at one firm is unaffected at another. It clears only when the recipient texts START or UNSTOP.
Five
The six CTIA elements, and where each one lives
| Element | Where it appears |
|---|---|
| Use-case / program description | The firm's /sms page; the opt-in box on all three surfaces; the confirmation text |
| "Message frequency varies" | The opt-in box, the confirmation text, and the HELP reply |
| "Msg & data rates may apply" | The opt-in box, the confirmation text, and the HELP reply |
| Reply STOP to opt out | Every message the firm's number sends, the opt-in box, and the STOP reply |
| Reply HELP for help | The opt-in box and the confirmation text |
| Privacy policy link | lexicera.com/privacy, in the opt-in box; the firm's /sms page, in the confirmation text |
A mobile number is passed to our messaging carrier for the sole purpose of delivering the messages described above. The privacy policy states that in the terms carriers ask for, and the terms of service set out what a firm confirms when it turns texting on.